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ELMS

Overview

ELMS (e-academy License Management System) is a service that CSE uses to manage the delivery of software and product keys under its MSDNAA licencing agreement. It is provided to all MSDNAA subscribers by a third party company, e-academy.

All new MSDNAA products will use the ELMS system, starting with Windows 7 Professional, and existing products will be migrated over time.

To access ELMS, go to http://msdn70.e-academy.com/au_37782/



Using ELMS

Authentication and user data

When you select the log-in link from the ELMS home page, the ELMS system will connect to an authentication server at CSE. You will need to use your CSE credentials to log on. Your CSE username and password are entered on a system controlled by CSE and are not transferred to or stored on the ELMS site.

The authentication server returns your UNSW ID, given name, family name and CSE email address to the ELMS system. This data is necessary to create an account for you, and to enable the ELMS system to send product download information and product keys.

Obtaining product keys

Once you are logged on the ELMS system, you can request any software which has been made available. Please ensure that you use the software in accordance with the MSDNAA licence agreement - please read the End User Licence Agreement and the Program Usage Guidelines.

Getting software

Downloading software with your own computer

You will need to be running a Windows operating system if you wish to download software from the ELMS site. If you choose download delivery, the most common products will have an option to download from the CSE mirror. You should use this option if possible.

Using the CSE lab computers to download software

Provided you have access to an external hard disk or USB memory stick with sufficient space, you will be able to use the Windows Virtual Machine available on all CSE lab computers to download software if you do not have access to a computer that runs a Microsoft Operating System.

ELMS uses a custom download manager which is a small executable file that you download and run. This download manager connects to the mirror server, downloads the encrypted packages containing your software and decrypts them automatically.

You must make sure that you download the software to your external storage, and not C:\TEMP which is the default location for the downloader application. There is insufficient space to store both the encrypted download packages and the converted ISO images for DVD images. There may be enough space on the virtual machine's hard disk to successfully download smaller CD images.

For DVD images, we recommend that you have at least 8GB of free space on the storage device you want to download the software onto. There needs to be room for the file used for software delivery AND the unpacked software

Borrowing media

You may also choose, if the option is available, to check out a CD or DVD from the CSE Help Desk. The ELMS system manages the allocation of discs to users automatically. Please wait until you receive an email with confirmation that a disk is available before visiting the Help Desk There are often limited numbers of discs available, and you may be on a waiting list. Please collect your disc within 24 hours of receiving your email or your reservation will be cancelled and you will need to request a new reservation.


Getting Help with ELMS

As ELMS is an third party product, you should contact e-academy directly using the information in the FAQ section of ELMS. CSE will not be able to help you with product key information.

If you have problems logging on to ELMS, then you should contact ss@cse.unsw.edu.au

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