Managed Print Service at CSE

Overview

UNSW IT Services for staff administer the University-wide Managed Print Service (MPS).

MPS printers for CSE staff and research students are:

  • Black & white multi-function printer/copier/scanner on most floors (Fuji Xerox ApeosPort-V 5070)
  • Colour multi-function printer/copier/scanner in K17-107 (Fuji Xerox ApeosPort-VI C5571) (also another in K17-301)

You will need to put your staff ID card on the card reader of the printer to print, copy or scan.

First, send a print job to one of the CSE staff print queues. Then go to one of the staff printers in CSE. Use you staff card to log into the printer. Then select your job, thus releasing it to print.

These printers support A3 printing and stapling.

Other Printers at CSE

  • Two printers in J17-510 that are only to be used by the people working there (Robotics Group). Those are described below on this page.
  • MPS Student Service: Printers across UNSW, including a few in CSE, that can be used by students. Students pay into a personal account which is then charged for each page printed.
  • A few printers in CSE administration offices using restricted MPS queues.

If you're new to CSE / UNSW

To print to the staff printers in CSE, you will need a printer account with CSE staff printing privileges.

For this, you will need:

  • a formal relationship with CSE — typically as an employee, visiting academic or research student
  • a working UNSW zID account
  • a UNSW staff card

With those in place:

  • Place your UNSW ID card on the card reader of a CSE staff printer, and enter a new four-digit PIN to use for printing.
  • Authenticate with your zID and zPass
  • This will create your printer account, but it won't yet have staff privileges
  • Email System Support with your zID, and ask them to give you staff printing privileges
  • Once that's done, you should be able to touch your card to the card reader of a printer, enter your PIN, and then use the printer.

Printers and print queues

Printer
Location
Queue Printer Model
STAFF-BLACK-PRINTER STAFF-COLOUR-PRINTER Fuji Xerox ApeosPort-V 5070 Fuji Xerox ApeosPort-VI C5571
K17-107
K17-217A
K17-301
K17-412B
K17-510A

You should use STAFF-BLACK-PRINTER queue as your default printer. Jobs printed to this queue can also be released on the colour printers.

Username and Password

Username
zID@ad.unsw.edu.au (substituting your own zID)
Password
Your zPass

Printers in J17-510

CSE research students and staff in Level 5 of J17 (Robotics Group) also have access to the MPS printers at the north entrance:

PrinterWindowsMac/Linux
Toshiba e-STUDIO656\\infpwps006.ad.unsw.edu.au\MEC-LB097smb://infpwps006.ad.unsw.edu.au/MEC-LB097
Lexmark X746de\\mpspwps200.ad.unsw.edu.au\MEC-LC012smb://mpspwps200.ad.unsw.edu.au/MEC-LC012

For windows and Linux, connect as for the other MPS printers, using the addresses in the table above.

For Mac, ensure that you have the Toshiba e-STUDIO656 driver installed, then paste this script into the terminal.

Printing from your computer

Windows

Browsing directly to each print queue will add the printer to your system:

  • Press Win+R to open the Run dialog, then enter \\mpspwps301.ad.unsw.edu.au\ and press Enter
  • Enter your credentials (see above) if prompted, and be sure to click 'Remember my password'
  • Double-click on the name of the printer to install the printer and the appropriate driver. (this can take a minute or so to complete)

MacOS

First, install the printer drivers:

  • Search for ApeosPort-VI C5571 at Fuji Xerox Support
  • Download the latest Mac PPD File and Plug-in Installer for your OSX version.
  • Open the downloaded installer file and follow the prompts.

Then add the printer queues:

  • Open Terminal (from Applications → Utilities)
  • Copy the text from this script and paste it in the terminal.
  • Wait 1-2 minutes for the changes to take effect.

Finally, authenticate to the printing system:

  • Print any document to one of the newly-added printers.
  • Open the corresponding print queue from System Preferences → Printers & Scanners.
  • You should see your print job in the queue with the status 'Hold for Authentication'
  • Click the Resume button () to the right of the job.
  • Enter your credentials (see above) when prompted
  • Select 'Remember this password in my keychain" before clicking OK.

Linux

  • Go to the ApeosPort-IV C5570 Driver page
  • Select GNU/Linux from the Operating System dropdown, and download the Linux Driver
  • Unzip the file and install the appropriate .deb or .rpm for your distribution

Use the printer installation utility for your system, with the following details:

Type
Windows printer via SAMBA
Device URI
smb://mpspwps301.ad.unsw.edu.au/STAFF-BLACK-PRINTER, and
smb://mpspwps301.ad.unsw.edu.au/STAFF-COLOUR-PRINTER
Username
ADUNSW\z1234567 (using your own zID)
Password
(your zPass)
Manufacturer
FX
Model
FX Printer Driver for Linux

Don't click Verify while adding the printer, as it can actually misconfigure the queue

Alternatively you can try this script as a rough guide - It may need tweaking for your system.

If you're having problems, you can test your network connection and credentials with:

kinit zID@AD.UNSW.EDU.AU && smbclient -k //engpwps001.ad.unsw.edu.au/STAFF-BLACK-PRINTER -c 'print somefile.ps'

...where somefile.ps is an existing Postscript file.

If that doesn't work, you've either got a network problem or a credentials problem.

If it does work, the problem is in the printing setup on your computer.

CSE teaching and research computers

CSE's Linux computers for Teaching and Research are already configured to use the CSE printers.

On CSE lab computers, the desktop environment runs a CUPS service. Applications you run will be able to print using that.

The terminal login computers do not run CUPS:

  • To print plain text, run: a2ps -Pstaff-black-printer filename.txt
  • In applications set the print command as: lpr -Pstaff-black-printer
  • To list status of all printers: lpstat -p

Releasing your print jobs at a printer

To release your print jobs:

  • Place your ID card on the card reader for at least one second
  • Log in with your PIN - or if it's your first time using an MPS printer, create one
    • If you tap your card too quickly, the printer might ask for a password instead of a PIN.
    • If this happens, press Cancel on the screen, then start again, more slowly.
  • You should now be able to list, print or cancel your print jobs.

Colour printing

Colour printing at CSE is for staff only, and for small print jobs (under 50 pages) - it costs the school about ten times as much as black and white.

If you need a large colour print job, or you're not staff, you should use the UNSW Print Centre instead.

To print in colour, send jobs to the STAFF-COLOUR-PRINTER queue.

You can release your jobs from the printer in K17-107 - if you don't have access, ask someone in K17-104 or K17-111 to let you in.

Scanning

The Fuji Xerox printers can scan documents and either save them to a USB stick or mail them to your UNSW email address.

They can't mail them directly to external addresses - forward them from your own mailbox if you want to do this.

Problems

I've replaced my staff card

You will need to log in to the printer to link your new card to your printer account.

Swipe your new card on the card reader as usual, and follow the on-screen prompts to login with your zID/zPass.

I've forgotten my PIN

If you need to reset your PIN, log into MPS Recharge and go to Change Your SettingsAccount PIN

I changed my zPass

When you change your zPass, you need to update all the saved copies of the old password on your computer.

If your computer uses the old password a few times in a row, it can end up locking your zPass.

For Windows:

  • Run Credential Manager from the Start Menu.
  • Under Windows Credentials, select the entry for mpspwps301.ad.unsw.edu.au, and click Edit.
  • Enter your new zPass in the Password field.

For Mac:

  • Run Applications → Utilities → Keychain Access
  • Look for the printer name in the Passwords list, and double-click to open it.
  • Click Show Password.
  • Enter your new zPass, and click Save Changes.

For Linux, there are several options depending on your distribution; seahorse should be installed on Ubuntu systems.

My zPass just isn't working

If your computer uses a wrong or old zPass three times in a row, your zPass will get locked.

You can unlock it at the UNSW Identity Manager.

Windows not creating queues

(Dec. 2021) Install Windows optional update KB5007253. For more information, see top of this page.

Last edited by robertd 01/04/2022

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