Managed Print Service at CSE


UNSW IT Services for staff administer the University-wide Managed Print Service (MPS) for CSE staff and research students.

CSE currently has:

  • A B&W multi-function printer/copier/scanner on each floor (Fuji Xerox ApeosPort-V 5070)
  • A colour multi-function printer/copier/scanner in K17-107 (Fuji Xerox ApeosPort-VI C5571)
  • A secondary B&W printer in each K17 postgrad research area (Lexmark A4)

Copying and scanning needs you to use your ID card as well.

Although CSE no longer impose print quotas for staff and research students, you should comply with the University Environmental Management Plan to avoid unnecessary printing.

Connecting to MPS printers

New Printing System

Print server
Print queues
Username (substituting your own zID)
Your zPass

These printers support A3 printing and stapling.

Older Printing System

Print server
Print queues
Username (substituting your own zID)
Your zPass

The CSE-STAFF queue is for basic A4-mono printing and can only be released on the A4 Lexmark printers.

From Windows

Browsing directly to each print queue will add the printer to your system.

  • Press Win+R to open the Run dialog, then enter the appropriate print server e.g.\\\ (see above) and press return
  • Enter your credentials (see above) if prompted, and be sure to click 'Remember my password'
  • Double-click on the name of the printer to install the printer and the appropriate driver. (this can take a minute or so to complete)

You will need to update your saved credentials whenever you change your zPass.

From Mac

First, install the printer drivers:

  • Go to Fuji Xerox support website
  • Search for printer model ApeosPort-VI C5571.
  • Download the latest version of driver that matches your Mac OS version.
    Make sure to select the version listed in the Notes as Mac PPD File and Plug-in Installer
  • Open the downloaded installer file and follow the prompts to install the printer drivers.
  • This will install the driver for both the Colour and B/W printers.

Then add the printer queues:

  • Open Terminal (from Applications → Utilities)
  • Copy the text from this script and paste it in the terminal.
  • Wait 1-2 minutes for the changes to take effect.

Finally authenticate with your zID ( and zPass:

  • Print any document to one of the newly-added printers.
  • Open the corresponding print queue from System Preferences → Printers & Scanners.
  • You should see your print job in the queue with the status 'Hold for Authentication'
  • Click the Resume button () to the right of the job.
  • Enter your credentials (see above) when prompted, and be sure to select 'Remember this password in my keychain"; click OK.

From Linux

You can use the ApeosPort-IV C5570 driver from Fuji-Xerox for this.

  • Go to the Driver page for that model
  • Select GNU/Linux from the Operating System dropdown
  • Download the Linux Driver file
  • Unzip the file, and install the appropriate .deb or .rpm for your distribution

Use the printer installation utility for your system, with the following details:

Windows printer via SAMBA
Device URI
ADUNSW\z1234567 (using your own zID)
(your zID)
FX Printer Driver for Linux

Don't click Verify while adding the printer, as it can actually misconfigure the queue

Repeat this process, changing STAFF-BLACK-PRINTER to STAFF-COLOUR-PRINTER to add the colour printer as well.

For now, the old CSE-STAFF queue still exists for the Lexmark printers.

To add these, use the same process, using the URI smb:// and the Generic -> Generic Postscript driver.

From CSE lab computers and login servers

To print plain text, run: a2ps -Pcse-staff filename.txt

In applications set the print command as: lpr -Pcse-staff

Jobs printed this way can currently only be released from the A4 Lexmark printers

Connecting to J17-5 printers

CSE research students and staff in Level 5 of J17 also have access to the MPS printers at the North entrance:

Toshiba e-STUDIO656\\\MEC-LB097smb://
Lexmark X746de\\\MEC-LC012smb://

For windows and Linux, connect as for the other MPS printers, using the addresses in the table above.

For Mac, ensure that you have the e-STUDIO656 driver installed from the other printers, then paste this script into the terminal.

Releasing your print jobs at a printer

  • To release your print jobs, place your ID card on the card reader indicated on the printer.
  • Log in with your PIN

  • Once logged in with a registered card and PIN, you will be able to list, print or cancel jobs as required.

  • Press the logout button on the physical keypad to log out; or wait 45 seconds to be logged out automatically.

Colour printing

Colour printing costs the School about ten times as much as black and white printing.

As such, the colour printer shouldn't be used for print jobs over 50 pages - use the UNSW Print Centre for this instead.

The colour printer in K17-107 is for CSE staff only; if you don't have swipe access to the room, you probably should not use that printer regularly.

When you occasionally need to print in colour for official CSE activities:

  • Send a job to the STAFF-COLOUR-PRINTER queue.
  • Ask the HoS office (K17-104) or CSG (K17-111) for someone to let you into room 107.
  • Release and collect your colour prints.


The Fuji Xerox printers can scan documents and either save them to a USB stick or mail them to your UNSW email address.

They can't mail them directly to external addresses - forward them from your own mailbox if you want to do this.

Problems / Notes

New Staff/Student Card

You will need to link your new card to your UNSW account.

  • Touch your new card to the MPS reader, as usual, and follow the on-screen prompts to login once with your zID/zPass.

Forgotten Print Service PIN

If you need to reset your Managed Print Service PIN, goto the the Central MPS Recharge website.

  • login → Change Your Settings → Account PIN

Changed zPass

Your computer will have saved your old password for the printer, and this will need to be updated.

If your computer uses the old password a few times in a row, it can end up locking your zPass.

For Windows:

  • Run Credential Manager from the Start Menu.
  • Under Windows Credentials, select the entry for, and click Edit.
  • Enter your new zPass in the Password field.
  • Remember that your User name is adunsw\<zID>

For Mac:

  • Run Applications → Utilities → Keychain Access
  • Look for the printer name in the Passwords list, and double-click to open it.
  • Click Show Password, and enter your Mac password when prompted.
  • Enter your new password in the box, and click Save Changes.

For Linux, there are several options depending on your distribution; seahorse should be installed on Ubuntu systems.

Locked zPass

It may not be obvious, but if you have made 3 incorrect zID password attempts, your UNSW account may have been locked.

If you need to check/unlock your UNSW zID account, goto the central UNSW Identity Manager.

Last edited by pmr 10/12/2018

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printing, printer, mps, fuji, xerox, lexmark, recharge, PIN