Managed Print Service at CSE

Overview

UNSW IT Services for staff administer the University-wide Managed Print Service (MPS) for CSE staff and research students.

CSE currently has:

  • A B&W multi-function printer/copier/scanner on each floor (Toshiba eStudio-656)
  • A secondary B&W printer in each postgrad research area (Lexmark A4)
  • A colour multi-function printer/copier/scanner in K17-107 (Toshiba eStudio-5540c)

All the printers share the same print queues - you can print to one queue and release it from any printer by swiping your ID card.

Copying and scanning needs you to use your ID card as well.

Although CSE no longer imposes print quotas for staff and research students, you should comply with the University Green policy and avoid unnecessary printing.

Connecting to MPS printers

Quick info

Print server
\\engpwps001.ad.unsw.edu.au
Print queues
CSE-STAFF
CSE-MFD-STAFF
CSE-COLOUR-STAFF
Username
ADUNSW\z1234567 (substituting your own zID)
Password
Your zPass

The CSE-STAFF queue is for basic A4-mono printing.

CSE-MFD-STAFF and CSE-COLOUR-STAFF are for jobs requiring A3 or stapling options.

From Windows

Browsing directly to each print queue will add the printer to your system.

  • Press Win+R to open the Run dialog, then enter \\engpwps001.ad.unsw.edu.au\
  • Enter your credentials (see above) when prompted, and be sure to click 'Remember my password'
  • Double-click on CSE-STAFF, CSE-MFD-STAFF and CSE-COLOUR-STAFF queues in turn to add each printer.
  • (this can take a minute or so to complete)

You will need to update your saved credentials whenever you change your zPass.

From Mac

First, install the drivers:

  • Go to Toshiba Support
  • Search for printer model e-STUDIO656.
  • Download the Duplex, Monochrome version of driver that matches your Mac OS version.
  • Go back, search for e-STUDIO5540C, and download the Duplex, colour driver.
  • Open each of the the downloaded installers in turn and follow the prompts to install the printer drivers.

Then add the printer queues:

  • Open Terminal (from Applications → Utilities)
  • Copy the text from this script and paste it in the terminal.
  • Wait 1-2 minutes for the changes to take effect.

Finally authenticate with your zID and zPass:

  • Print any document to one of the newly-added printers.
  • Open the corresponding print queue from System Preferences → Printers & Scanners.
  • You should see your print job in the queue with the status 'Hold for Authentication'
  • Click the Resume button () to the right of the job.
  • Enter your credentials (see above), and be sure to select 'Remember this password in my keychain" before clicking OK.

From Linux

  • Connect to smb://engpwps001.ad.unsw.edu.au/cse-staff using the generic postscript printer driver.
  • Authenticate using your UNSW credentials (see above)
  • If you're using CUPS, don't click Verify when you set up the print queue - it can actually misconfigure the queue.
  • If you're having trouble connecting, try puting the server name in UPPERCASE: i.e. //ENGPWPS001.ad.unsw.edu.au

If you can't connect/authenticate with CUPS, try this as a diagnostic tool.

It's not very practical for day-to-day use, but it's useful to check if your network setup and credentials are working.

kinit zID@.AD.UNSW.EDU.AU smbclient -k //engpwps001.ad.unsw.edu.au/cse-staff -c 'print somefile.pdf'

...where somefile.pdf is an existing PDF file.

If that doesn't work, you've either got a network problem or a credentials problem.

If it does work, the problem is in the printing setup on your machine.

From CSE lab computers and login servers

To print plain text, run: a2ps -Pcse-staff filename.txt

In applications set the print command as: lpr -Pcse-staff

Connecting to J17-5 printers

CSE research students and staff in Level 5 of J17 also have access to the MPS printers at the North entrance:

PrinterWindowsMac/Linux
Toshiba e-STUDIO656\\infpwps006.ad.unsw.edu.au\MEC-LB097smb://infpwps006.ad.unsw.edu.au/MEC-LB097
Lexmark X746de\\mpspwps200.ad.unsw.edu.au\MEC-LC012smb://mpspwps200.ad.unsw.edu.au/MEC-LC012

For windows and Linux, connect as for the other MPS printers, using the addresses in the table above.

For Mac, ensure that you have the e-STUDIO656 driver installed from the other printers, then paste this script into the terminal.

Releasing your print jobs at a printer

To release your print jobs, place your ID card on the card reader attached to the printer.

The first-time you use an MPS printer, you will need to associate your card with the MPS system; enter your zID and zPass - without the ADUNSW\ when prompted.

Once logged in with a registered card, you will be able to list your print jobs and print or cancel jobs as required.

Press the Access or logout button on the physical keypad to log out; or wait 45 seconds to be logged out automatically.

Colour printing

Colour printing costs the School about ten times as much as black and white printing.

As such, the colour printer shouldn't be used for print jobs over 50 pages - use the UNSW Print Centre for this instead.

The colour printer in K17-107 is for CSE staff only; if you don't have swipe access to the room, you probably don't have permission to use the printer.

However, we can make exceptions on a case-by case basis - ask the HoS office (K17-104) or CSG (K17-111) if you need this.

Scanning

The Toshiba printers can scan documents and either save them to a USB stick or mail them to your UNSW email address.

They can't mail them directly to external addresses - forward them from your own mailbox if you want to do this.

Problems / Notes

New Staff/Student Card

You should just need to swipe your new card and log in with your zID and zPass, as you did with your old card.

Changed zPass

Your computer will have saved your old password for the printer, and this will need to be updated.

If your computer uses the old password a few times in a row, it can end up locking your zPass.

For Windows:

  • Run Credential Manager from the Start Menu.
  • Under Windows Credentials, select the entry for engpwps001.ad.unsw.edu.au, and click Edit.
  • Enter your new zPass in the Password field.
  • Remember that your User name is adunsw\<zID>

For Mac:

  • Run Applications → Utilities → Keychain Access
  • Look for the printer name in the Passwords list, and double-click to open it.
  • Click Show Password, and enter your Mac password when prompted.
  • Enter your new password in the box, and click Save Changes.

For Linux, there are several options depending on your distribution; seahorse should be installed on Ubuntu systems.

Using thicker paper

If you need to use thicker paper for special jobs, see the list below to choose the correct print setting for your paper type.

You should only use the large Toshiba printers for this.

64-105 gsm
PLAIN
64-80 gsm
PLAIN 1
81-105 gsm
PLAIN 2
106-163 gsm
THICK 1
164-209 gsm
THICK 2
210-256 gsm
THICK 3
257-300 gsm
THICK 4

Normal office paper is typically 80gsm.

Last edited by pmr 17/07/2018

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