Why is my account expiring?If you have received a warning about account expiry, one of two things is happening:
- your entire account is expiring, or
- only certain parts of it are.
If your main account class is expiring, then your account will be deactivated.
Every CSE account is a member of at least one account class and one group, and each of these class memberships has an expiry date (see the taggi page on Account Classes and Groups for more details and typical expiry dates)
A month before you expire from an account class and/or group, you will receive an automatic email message warning you of the impending expiry; this is to give you time to save files relating to that class, if you will not be continuing in it. The rest of the warning message will tell you what classes you will continue to belong to (if any). Read the email carefully to see what is actually happening.
Web interfaceFor a nice view of your current account and group expiries, visit the Account Control Panel.
But my account really is expiring!If all your classes are expiring together, then your account is about to expire and you will get a slightly different automatic message warning you of this. If you are a student who has finished your degree, now is the time to copy your files to your own storage media.
Can I keep receiving e-mail?You can can configure a redirection using mlalias to forward email to an external account, see Redirecting_mail. Currently we guarantee this forwarding for 6 months, although we rarely cull old mail redirections this may change soon with the introduction of new email systems. We would strongly encourage you to set up an alumni account and encourage everyone to use its associated email address instead, see Alumni Accounts for more details.
Not enrolled in any CSE coursesIf you are a student who is not enrolled in any CSE courses, but you are still enrolled in a CSE program, then your account should automatically be extended as a member of that CSE program class. If your account has not been automatically extended, then you might need to make sure that you have registered a CSE plan with this program (for more details, see the taggi page on Account Classes and Groups).
Taking program leaveYou are not automatically entitled to an account if you have officially taken leave from your CSE program. However, if you would like to have your account kept active while you are on leave, then you should email your request (and any justification you have for such a request) to the CSE school office, and/or to the Head of School. If your request is approved, they should contact system support to have your account extended manually as a CSE_Thesis account. Note:
- Such requests are usually only granted to students who have already completed a substantial portion of their degree, and who may need (or want) to work on their thesis/projects while they are away.
- Even if the request is not approved, you need not worry that any files or directories in your CSE account will be lost forever. Your CSE account (and any directories and files it may have previously contained) can be resurrected fairly easily when you return from program leave.