FAQ

CSE Documentation and FAQ

This site is the knowledgebase for all CSE computer systems, labs and policies.

Use the search box above to find the information you need, or browse the list of articles and tags at the bottom of the page.

If you can't find what you're looking for here, or if anything needs fixing, please let us know.

IT: The Basics

Central Services
Connecting to WiFi
Reading your email
Your CSE Account
Your zID and zPass
Connecting from your own computer
Your CSE Home Folder and Disk Quotas
CSE Computer Labs
Lab Usage Policy
Locations and Opening hours
Today's Lab Timetable
VLAB virtual labs - Quick setup and Technical details
Printing (coursework students)
From CSE lab computers or From your laptop
Recharging your print credit
Common questions
It says I'm over disk quota - what do I do?
Can I get Windows, Office, etc?
I deleted some files in my home directory - can I get them back?
Getting Help
Technical Support at CSE
CSE Student Services

For Postgrads, Researchers and Academics

Central Services
Printing and Commercial Printing
Booking a room in K17
CSE Services
Short-term laptop loans
Poster Printing
Your computer
Getting a computer - Standard models - Request form
Connecting to the CSE wired network - Online form
Enrol your new Mac in the UNSW Self Service App
Backing up your data and keeping your computer secure
Taking CSE/UNSW equipment off-campus - Loan form
Keeping your old computer - Request form

For staff

New people arriving
New Person form - OSA-02 (visitor zID) form
Public relations and publishing
UNSW Brand Facts & Start Kit (pdf)

What's New

CSE Virtual Lab Environment
2017s2 A fully functional virtualised CSE Lab Environment is now available for all staff and students.

Hardware changes
2018s1, Hardware refresh: K17 Consult Rooms (Lvl-G,2,4,5); HP-800G3 AIOs.
2018s1, Hardware refresh: K14 (clavier,organ,piano) labs; HP-E233 23" monitors.
2018s1, Hardware refresh: K17 Basement (drum) lab; HP-800G2 DM.
2018s1, Hardware refresh: K17 Ground (tabla) lab; HP-800G2 DM & E240 monitors.
2018s1, Hardware refresh: K17 Ground (oud) lab; HP-E231 monitors.
Also see the CSE Changes Archive
Last edited by jbc 18/05/2018

Downloads on this page:

Articles in FAQ:

A3 and Poster Printers printing, a0, a1, a2, a3, large
AARNET CloudStor cloud, storage
Accessing Your Files home, directory, homedir, files, fileserver, samba, sftp, upload, download
Account backups account, backups
Account Classes and Groups account, group, class, expiring, expiry
Account Disabled account, disabled, permitted
Account expiry account, expiring
Account names account, username
Account not backed up account, backup, treemax, buff, limit
Accounts Overview account
Adding MPS printers under OSX Yosemite printing, yosemite, apple, mps
Alumni Accounts account, alumni, email
Backing Up Your Data backup, lost, data
Book a room on Office365 book, booking, room, myCSE, Office365
Booking lab computers booking, labs
Borrow A Laptop laptop, loan, borrow
Calendar calendar
CGI scripts CGI, php, scripts, web, htaccess
Changes Archive
Cluster computing cluster, computing
Computers Provided by CSE computer, provision
Condor condor, distributed, computing
Connecting to VLAB
Converting files to and from postscript convert, pdf, ps, postscript, latex
Course groups course, group
Courtesy and Collaboration Accounts account, expiry, courtesy, collaboration, thesis
Creating a website html, web, url
Credit Card Payments
Cron jobs cron
CSE lab map lab, map, location
CSE Wired Network wired, network, DHCP, dns
Disk Quota disk, quota, space
Displaying Postscript and PDF files postscript, pdf
Dual Boot
Extra disk space disk, extra, quota
File permissions file, permissions
Firewall Firewall
Fluxbox fluxbox
General Mail Lists email, mail, lists, seco, eco
Getting a zID zID, guests, OSA, OSA02
Getting help help
Getting Software software, office, windows, vmware
GitLab
Gitosis git, gitosis
Group accounts account, group
Hosting services hosting, services
Licence Servers licence, licensing, lm
Logging In With SSH
Login problems account, password, login, disabled
Mailing lists lists, email, mail
Managed Print Service at CSE printing, printer, mps, toshiba, central
Mathematica mathematica
Matlab matlab, license
Microsoft Imagine and ELMS Microsoft, Imagine, DreamSpark, ELMS, Windows, Visio, Project, Visual, Studio, MSDNAA
Microsoft windows windows
Mlalias alias, email, forwarding, lists, mlalias, redirecting
myAccess myAccess, aaa, citrix, software
New Person Form webform, visitor
Opening Shared Calendars in Apple Calendar calendar
OpenVPN VPN, openvpn, network, wireless
OpenVPN on IOS
Out of paper printing, paper, toner
Personal domain domain, web, htaccess
Poster Printing printing, a0, a1, a2, poster
Printing from CSE labs printing, printer, mps
Python Libraries
Really quick guide to VLAB
Redirecting mail email, redirecting
Redirecting root email redirecting, root, email
Remote machine access remote, ssh, lab
Resources at CSE common, resources
Restoring files from backup backup, delete, restore, tkrestore
Restricting web access authorised, https, restricting, security, web, htaccess
Robots txt file robots, web
Running your computer selfadmin, linux, windows, network, printing
Running your own server database, server, grieg, mysql, postgresql, apache
Saving files to postscript printing, postscript
Scratch space scratch, storage
Secure file permissions file, permissions, security
Security Cameras security, webcam, camera, monitoring
Self admin backups backup, feldman, selfadmin
Setting proxies proxies, web
Setting up mysql mysql, server, database
SSH
SSH authorized keys for course class accounts SSH, class_accounts, authorized_keys
SSH Key Files SSH, authorized_keys, passphrase
SSL Certificates SSL, certificate
Staff accounts account, staff, visitor
Student accounts account, student
Swipe card access swipe, card, access, labs
The Enrol Pageboy email, enrolment
Ubuntu ubuntu, linux, distro
Unipass unipass, password
Unix file permissions unix, file, permissions
UNSW Exchange Email Service Exchange, email, OWA
UNSW File System file, storage, central, unsw, quota, disk
UNSW Mobile Phones mobile, phone, optus, lost, sim
USB storage on CSE Lab Computers USB, flash, labs, removable, storage
User Firewall firewall, network, port
User managed groups group, account, priv, umg
Using IMAP IMAP, email
Using maildir maildir, email, IMAP
Vacation mail email, vacation, autoreply, outofoffice
Video conferencing video, conference, videoconference
Vina cluster vina, cluster
Virtual aliases alias, email, lists, mlalias, virtual
VLAB - The technical details virtual, remote, vlab, vnc, labs
VLAB shared sessions
VMware Academic Program
VNC vnc, remote, ssh, X11, graphical
VPN VPN, wireless, OpenVPN, PPTP, Cisco
Window managers gnome, KDE, fluxbox, linux, labs
WindowsLabSoftwareList Windows, Lab, Software
Wireless Network uniwide, eduroam, wireless, wifi, network, guest
zPass Keeps Locking password, zpass, locked, disabled, unlock

Tags in FAQ:

a: a0 a1 a2 a3 aaa access account alias alumni apache apple authorised authorized_keys autoreply
b: backup backups book booking borrow buff
c: calendar camera card central certificate CGI Cisco citrix class class_accounts cloud cluster collaboration common computer computing condor conference convert course courtesy cron
d: data database delete DHCP directory disabled disk distributed distro dns domain download DreamSpark
e: eco eduroam ELMS email enrolment Exchange expiring expiry extra
f: feldman file files fileserver firewall Firewall flash fluxbox forwarding
g: git gitosis gnome graphical grieg group guest guests
h: help home homedir hosting htaccess html https
i: Imagine IMAP
k: KDE
l: lab Lab labs laptop large latex licence license licensing limit linux lists lm loan location locked login lost
m: mail maildir map mathematica matlab Microsoft mlalias mobile monitoring mps MSDNAA myAccess myCSE mysql
n: network
o: office Office365 openvpn OpenVPN optus OSA OSA02 outofoffice OWA
p: paper passphrase password pdf permissions permitted phone php port poster postgresql postscript PPTP printer printing priv Project provision proxies ps
q: quota
r: redirecting remote removable resources restore restricting robots room root
s: samba scratch scripts seco security selfadmin server services sftp sim software Software space ssh SSH SSL staff storage student Studio swipe
t: thesis tkrestore toner toshiba treemax
u: ubuntu umg unipass uniwide unix unlock unsw upload url USB username
v: vacation video videoconference vina virtual Visio visitor Visual vlab vmware vnc VPN
w: web webcam webform wifi windows Windows wired wireless
x: X11
y: yosemite
z: zID zpass