Accounts and Expiry dates
Contents:
Why is my account expiring?
It probably isn't.Everyone's account belongs to at least one class (see Classes and Groups for an explanation), and these classes have expiry dates. A month before the expiry date you will receive an automatic email message warning you of the impending expiry; this is to give you time to save files relating to that class, if you will not be continuing in it. The rest of the message tells you what classes you will continue to belong to (if any). Read the message carefully to see what is actually happening.
As long as you remain a member of at least one active class, your account will remain active.Web Interface
For a nice view of your current account and group expiries, visit the Account Control Panel.Why am I losing 'Supervisor' membership if I'm a lecturer?
Prior to 2008, lecturers were given membership to [Course]_Lecturer and [Course]_Supervisor. However, this was redundant as both classes served the same purpose. A change made in 2008 meant that lecturers will only get the [Course]_Lecturer class while non-lecturer course admins will receive the [Course]_Supervisor class.But my account really is expiring! Can I keep receiving mail etc?
If all your classes are expiring together, then your account is about to expire and you will get a slightly different automatic message warning you of this. If you have finished your degree, now is the time to copy all your files and take them home, and set up a mail alias forwarding email to another account. Also check out Alumni Accounts for an ongoing email and web address.Otherwise, email System Support with a justification for extending your account. Please read the following notes on some justifications first.
But...
Some notes about requesting extensions:- If you are not on leave from a CSE program, your account should automatically be extended eventhough you are not currently enrolled in any CSE courses.
- If you are on leave from a CSE program, you can request that your account be extended.
- If you are not enrolled in a CSE program, then your account will not be extended. No need to ask.
- If you are expecting important email, then setup a Mail Redirection - you don't need your account extended.
- If you are finishing work on your thesis/PhD, then please ask your supervisor to email System Support with details including the amount of time required.
Please note that wanting to use CSE as a free ISP is not a justification!
Where do expiry dates come from?
Course Classes (eg: COMP2031_Student)
Students are members of course classes for the duration of the session that they are enrolled in the course. Course class membership applies two weeks before the start of the enrolled session, and expires four weeks after the end of the enrolled semester. If you are continuing with your studies at CSE, you will be entered into your new course classes once you have officially enrolled, but no earlier than two weeks before the start of the enrolled session.Note: Course membership is automatically updated from "official" enrolment records obtained daily from NSS throughout the year. If a student either enrols in, or discontinues from, a course during session (via MyUNSW), it will generally take a day before CSE receives this information from NSS. The student account is then changed (or created) immediately to reflect the student's new status. In particular, if the student has discontinued from a course, their account is removed from membership of the course class without prior warning by email, and if this was the student's last active class, their account will also expire without prior warning.
Thesis Classes (eg: COMP4910_Student, COMP9902_Student)
Thesis course classes are treated similarly to normal course classes described above, except that they expire later.Undergraduate thesis courses (eg: COMP4911_Student) expire just before the start of the next session, while postgraduate thesis courses (eg: COMP9901_Student) expire on the HECS census date of the first session of the following year (generally the 31st of March of that year).
The CSE group thesis class (eg: AI_Thesis) is not tied to official enrolment records, and will generally expire on the date of your thesis due date, which was on your thesis account application form. If this date is incorrect, ask your supervisor to mail System Support with the new due date, and your CSE group thesis class will be extended accordingly.
Program Classes (eg: 3645_Student or UGrad_Student)
Program classes reflect the overall program of study in which the student is enrolled.CSE program classes generally remain active as long as the student is enrolled in the CSE program. Students need not be enrolled in a CSE course to have an active CSE program class (see note below). CSE program classes are active starting two weeks before the start of the student's first enrolled session, and are extended each session that the student is enrolled, up to the HECS census date of the session following their last enrolled session. (The HECS census date is either the 31st of March for session 1, or the 31st of August for session 2).
Non CSE programs (ie: UGrad_Student and PGrad_Student) only remain active as long as the student is enrolled in a CSE course. They terminate at the start of the session following the enrolled course.
Like course class memberships described above, program class memberships are automatically updated from daily downloads of "official" enrolment records obtained from NSS.
Note:
Each program of study consist of one or more separate study plans (or majors). Most programs consist of only one plan and are single degree programs, however students in double (or multiple) degrees programs should always have more than one plan registered. As far as CSE accounts and program classes are concerned, a student is enrolled in a CSE program if and only if the student is explicitly enrolled in a CSE plan. If you do not have an active CSE account, but you believe that you are enrolled in a CSE program and are entitled to a CSE account despite not being enrolled in a CSE course, then you have probably not registered a CSE plan with your school office, and will need to do so before your CSE account is created (or extended) as an active member of the CSE program class.
Non-student Course Classes (eg: COMP1011_Tutor)
Generally, the lecturer in charge of the subject will organise tutors.When tutor details have been entered in the appropriate files, the account status of those people will be updated that night by automated scripts. It is important that you are correctly registered in these files as it is also the source used for determining pay.