Is your Account disabled?

You should first consider the options in Can't Login. Or have you forgotten your password?

You may be denied access to your account for several reasons, almost all of these involve you doing something wrong. The list of "something wrong" includes:

• Letting someone else use your account.
• Failing to return, or adequately care for material loaned from the CS&E library.
• Bringing food or drink into the laboratories, eating and/or drinking in the laboratories.
• Sending large personal print jobs to printers.
• Sending the same print job to multiple printers.
• Attempting to violate the system security, eg attempting to crack another users password, attempting to access unauthorised files (these include other users files and system files), attempting to damage, delete, or alter unauthorised files.
• Misuse of resources.
• Misuse of xlock.
• Violating any other reasonable directive made up by a member of the support staff, because it was necessary at the time.
• Make sure you don't have the Caps Lock key on (see Forgot Password).

Of course, if you have not done anything wrong, it may mean that a member of the support staff wishes to have a chat to you, and switching your account off is an effective way of gaining your attention quickly. Contact the Help Desk or System Support if you're not sure.